PrideStaff
CALL CENTER AGENT - INBOUND ONLYOur client operates a fast-paced office environment with extensive contact with clients and employees.
They demand the highest level of confidentiality and professionalism in safeguarding client and project information.
.
SUMMARYInbound Call Agents do essential jobs with one of our premier clients in a state-of-the-art facility to handle potential claimant inquires and claims.
As an Inbound Call Agent, you are responsible for answering inbound and outbound calls, and processing email, chat, and callback interactions.
PAY:
up to $20/hr or $21/hr for verified Spanish Bilingual BONUS:
up to $890 with excellent or better attendance in first 60 days (see your recruiter for details) SHIFTS:
Monday - Friday 7am -3:
30pm OR 6am -2:
30pn MUST ATTEND first 5 days training with a 7am - 3:
30pm schedule DUTIES:
Professionally answer calls and address caller inquiries as needed.
Route calls as needed to the appropriate resources.
Perform research using available resources as needed to provide required information to callers.
Identify and escalate more complex issues to the research teamComplete necessary administrative work as needed and complete call logs accuratelyOther projects as assigned by the supervisor.
Qualifications:
Prior call center or high volume customer service experience preferred.
Dependable and able to adhere to scheduleMust have attention to detail in a in a high volume and sometimes stressful work environment.
Effective problem-solving and listening listening skillsBasic computer skills, data entry experience preferred.
Ability to sit at work station for long periods of time.
Excellent verbal and written communication skills in English APPLY ONLINE EMAIL portlandwest@pridestaff.
com CALL:
(971)371-402h 8 WALK-IN:
12600 SW CRESCENT ST BEAVERTON OR 97005 Mon-Fri 10a-3pPrideStaff Portland is a locally owned and operated Staffing Agency.
PrideStaff is a winner of the coveted Best of Staffing Diamond award for 11 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients.
Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance.
Allow us to support your job and career search and see the difference PrideStaff can make for you!Compensation / Pay Rate (Up to):
$18.
00 - $21.
00 PerAbout the Company:
PrideStaffWe make it all about you.
Our focus is to Consistently Provide Client Experiences Focused on What They Value Most.
We operate on three fundamental principles:
exceptional client service, quality candidates, and a great marrying of the two.
PrideStaff does this by tracking and measuring our performance in the following ways:
1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback.
In addition to industry-best NPS scores, we are consistently recognized with best of the best in staffing awards from the American Staffing Association.
We are recognized in Forbes Magazine 2) We make it personal We don't believe in cookie cutter solutions or that all clients are alike.
We treat each Client and Candidate as the individuals that they are.
3) We build loyalty The core of PrideStaff's success is relationships with candidates we place.
Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process.
4) We celebrate success PrideStaff has received the staffing industry's highest honor for client service:
the Best of Staffing award from Inavero, Inc.
, our industry's leading provider of independent client & job candidate surveys.
This award is earned by fewer than 1% of the top firms in North America.
Company Size:
50 to 99 employees Industry:
Business Services - OtherFounded:
0Website:
https:
//www.
pridestaff.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
They demand the highest level of confidentiality and professionalism in safeguarding client and project information.
.
SUMMARYInbound Call Agents do essential jobs with one of our premier clients in a state-of-the-art facility to handle potential claimant inquires and claims.
As an Inbound Call Agent, you are responsible for answering inbound and outbound calls, and processing email, chat, and callback interactions.
PAY:
up to $20/hr or $21/hr for verified Spanish Bilingual BONUS:
up to $890 with excellent or better attendance in first 60 days (see your recruiter for details) SHIFTS:
Monday - Friday 7am -3:
30pm OR 6am -2:
30pn MUST ATTEND first 5 days training with a 7am - 3:
30pm schedule DUTIES:
Professionally answer calls and address caller inquiries as needed.
Route calls as needed to the appropriate resources.
Perform research using available resources as needed to provide required information to callers.
Identify and escalate more complex issues to the research teamComplete necessary administrative work as needed and complete call logs accuratelyOther projects as assigned by the supervisor.
Qualifications:
Prior call center or high volume customer service experience preferred.
Dependable and able to adhere to scheduleMust have attention to detail in a in a high volume and sometimes stressful work environment.
Effective problem-solving and listening listening skillsBasic computer skills, data entry experience preferred.
Ability to sit at work station for long periods of time.
Excellent verbal and written communication skills in English APPLY ONLINE EMAIL portlandwest@pridestaff.
com CALL:
(971)371-402h 8 WALK-IN:
12600 SW CRESCENT ST BEAVERTON OR 97005 Mon-Fri 10a-3pPrideStaff Portland is a locally owned and operated Staffing Agency.
PrideStaff is a winner of the coveted Best of Staffing Diamond award for 11 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients.
Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance.
Allow us to support your job and career search and see the difference PrideStaff can make for you!Compensation / Pay Rate (Up to):
$18.
00 - $21.
00 PerAbout the Company:
PrideStaffWe make it all about you.
Our focus is to Consistently Provide Client Experiences Focused on What They Value Most.
We operate on three fundamental principles:
exceptional client service, quality candidates, and a great marrying of the two.
PrideStaff does this by tracking and measuring our performance in the following ways:
1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback.
In addition to industry-best NPS scores, we are consistently recognized with best of the best in staffing awards from the American Staffing Association.
We are recognized in Forbes Magazine 2) We make it personal We don't believe in cookie cutter solutions or that all clients are alike.
We treat each Client and Candidate as the individuals that they are.
3) We build loyalty The core of PrideStaff's success is relationships with candidates we place.
Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process.
4) We celebrate success PrideStaff has received the staffing industry's highest honor for client service:
the Best of Staffing award from Inavero, Inc.
, our industry's leading provider of independent client & job candidate surveys.
This award is earned by fewer than 1% of the top firms in North America.
Company Size:
50 to 99 employees Industry:
Business Services - OtherFounded:
0Website:
https:
//www.
pridestaff.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
