Phone Banker (Lo) 1 (Start Date 5\2)

Job Title:
Phone Banker (Lo) 1 (Start Date 5/2Job ID Number:
5093517Schedule Type:
Reg-TimeWork Hours:
Start your future now Whether you're just beginning your career or taking it to the next level, Wells Fargo has the right job for you.
A Home Equity Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers.
The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers' banking concerns which can include some escalated issues.
Home Equity Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily.
Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer's relationship with Wells Fargo by marketing new products and services.
They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.
We provide our Home Equity Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers' career growth.
Our successful bankers demonstrate self-motivation, a positive attitude, have the ability to work well on a team and have a solid work history.
They also demonstrate strong listening, written and verbal communication skills.
They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.
Our Home Equity Phone Bankers play a critical role in our customers' lives; therefore, predictable and reliable attendance is an essential function of the position.
Currently hiring for training class starting on May 26, 2015.
Training hours are 9:
00am 5:
30pm Monday-Friday for 6 weeks (Must be available to attend entire paid training class).
Current schedules being offered after training are:
To be determined and based on business need.
Salary Range - $12.
- $13.
DOE plus eligible to participate in the WFVC Service Incentive Plan Our next big investment is in you! Wells Fargo offers:
A broad array of medical, dental, and vision plans Paid Time Off 401 (k) and Stock Purchase Plans Discounts and Savings on Wells Fargo financial products, home mortgages and services Tuition Reimbursement Wellness Benefits Commuter Benefits Please note:
Based on the volume of applications received, this job posting may be removed prior to the indicated close date.
If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile.
Initial contact will be made via e-mail.
Please check your e-mail regularly for updates.
6+ months customer service and sales experience.
Persons in this position must meet the Consumer Financial Protection Bureau loan originator qualification requirements and must comply with Wells Fargo policies related to these requirements.
The loan originator qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards.
Successful candidates must also meet ongoing regulatory requirements including additional screening.
Basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.

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