Senior Application Administrator

Company Name:
Providence Health & Services
Required qualifications for this position include:
Bachelor degree in a technical field; or an equivalent combination of education and experience.
6 years of experience in an IT environment using ITSM related tools.
Experience in providing IS services in a clinical setting.
Experience with supporting an IT tool set, including both trouble tickets and requests.
Experience applying ITIL concepts in an IT environment.
Experience with one or more of the following CA applications Service Desk Manager, Asset Management (ITCM and ITAM),Service Catalog, Process Automation, Configuration Automation and related products.
Experience with applying project management and process improvement principles.
Experience with providing development support for an IT application suite, including software installation, configuration, functionality development, and/or technical problem solving.
Valid driver license and ability to travel to various customer locations as needed.
Demonstrated ability to leverage APIs or write interfaces to transfer data between systems.
Ability to write complex SQL queries.
Understanding of system architecture, server and networking infrastructure, ITSM applications, and other system components, sufficient to recommend and support new business solutions.
Demonstrated ability to administer an enterprise IT system, including complex application installation and configuration, automation, and ability to be proactive in maintaining system health.
Be able to work in a cross-functional team environment

About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

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