Director of Technology Operations

The primary goal of this position is to lead Technology Operations, currently consisting of Operational Project Management and Data Services to ensure the effective planning and execution of accurate, timely, and cost-effective productivity and solutions to meet the needs of the business and internal Clients.
Job Responsibilities
Ensures overall success through the coordination, management, and department execution of client's deliverables.
Improve the operational systems, processes and policies in support of organizations mission. Specifically, support better management reporting, information flow, business process and organizational planning.
Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
Contribute to short and long-term organizational planning and strategy as a member of the management team.
Prepare and control department budgets. Plan effective strategies for the financial well-being of the department and the division.
Works with internal clients to establish best practices which meet client needs and address any prioritization issues that may arise.
Consistently delivers proactive communication with internal clients and serves as point of escalation when necessary.
Provides team leadership to professionally develop and motivate staff members allowing them to assume additional responsibilities and growth opportunities within the organization.
Participate in client calls regarding operational technical capabilities and technical trouble shooting

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