Project/Program Management V - 807

Position Description
This position can be located in any XO office.
General Summary: Customer-facing role that manages the development, design and support of complex programs, projects and processes involving departmental or cross-functional teams focused on the delivery of new or existing projects, initiatives or programs. Plans, directs, schedules and monitors the project or program from initiation through delivery. Organizes the interdepartmental activities ensuring completion of the project on schedule. Has overall project management responsibility and on-going support of assigned projects, accounts, and customers within the overall business unit. Works independently, and does not have direct people management responsibility although may act in a ?lead? role for team members.
Essential Duties and Responsibilities:
? Typically project manages significant to large sized initiatives, projects and programs, but will be utilized as dictated by the needs of the business. May oversee cross-functional teams to desired end-state. Plans and coordinates activities of projects/programs to ensure that goals are accomplished within the prescribed time frame and parameters.
? Manages established project plan, taking into consideration deadlines, resources, and timing when making changes and decisions when planning and organizing ongoing tasks and responsibilities.
? Ensures that project requirements are identified, met and delivered to the appropriate areas. Develops extensive documentation, which may include business requirements and reporting.
? Held accountable for results of timely implementation, communication, and support of assigned projects and programs. Acts as a spokesperson for the project or program, including answering questions, disseminating information, handling inquiries, and and managing all tasks associated with assigned projects within XO?s provisioning databases.
? Communicates broad project information to a wide variety of individuals and groups at all levels of the organization.
? Interacts with management and cross-functional teams to develop, implement and provide regular updates for activities and initiatives involved in the project or program plan.
? Responsible for the project/program lifecycle which includes prioritization of change requests, developing business requirements, creating test plans, end user communications and successful implementations.
? Manages all additions, changes and modifications to the project plan, to include scope, timeline and resource changes.
? Work with internal partners on new product roll-out or special project initiatives. Responsibilities can include but are not limited to obtaining strong product familiarity, assisting in process creation and supporting documentation, training team members and acting in the role of SME as product relates to the PM process.
? Maps out existing and or current process flows and compares them to proposed process improvements, identifying areas of process improvement.
? Performs system and business analysis to effectively work with other business units to determine roadmap, timeline, activities schedules, scope and priorities.
Minimum Qualifications
Education: Bachelor?s Degree in Business or related degree or equivalent work experience.
Licensures: PMP certification preferred
Relevant Work Experience: 7-10 years of relevant work experience. Minimum of 4-5 years project management experience.
Supervise Staff? No
If yes, please provide list of titles and count.
Knowledge, Skills and Abilities
Basic Computer Skills Required? Yes
Software
? MS Office
? Various Project Management software knowledge may be required
Operating Systems
? Windows XP Workstation
Other Job Specific Skills
? Strong skills in evaluating metrics and data; strong ability to prioritize tasks and meet deadlines independently
? Ability to fully understand business issues and provide systematic solutions
? Excellent project management skills including planning, issue resolution, relationship maintenance, etc.
? Demonstrated excellent verbal and written communication skills required
? Strong detail orientation
Position Requirements
XO is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, physical or mental disability, marital status, sexual orientation, citizenship status, veteran status, age, gender identity, or any other applicable basis that is protected by foreign, federal, state or local law, ordinance or regulation.
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