Customer Service Representative

Job Description

Customer acquisition and customer service are crucial roles in any business...especially ours. D3 Solutions, Inc. is focused on client and customer satisfaction, customer service, and customer acquisition. Due to our explosive growth, we are hiring and training individuals in customer service, business development, sales and marketing, and/or customer interaction experience. We are looking for an individual to learn from the bottom up in this entry-level position. Our firm specializes in brand marketing, with several opportunities for career development in all departments.


Customer Service Representative duties include (but are not limited to):


• Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.


• Participation in morning meetings including: role-play scenarios and product knowledge


• Representing the client and its brand to potential customers


• Relationship building with consumers and clients


This is not an administrative, IT, or telemarketing position.


 


Requirements:


Less than 8 years of customer service experience


Excellent communication skills


Basic technical proficiency


Leadership experience is a plus


 


Local applicants only!


Not a D2D, B2B, telemarketing, or IT position


 



Company Description
Successful companies are changing the way they speak with the outside world shifting from 'marketing' to 'mattering.' To do this, D3 Solutions, Inc. helps develop our clients into brands worth caring about, and we speak to their audience through various touch points worth experiencing.
D3 Solutions, Inc. specializes in branding, most of which is focused on B2C direct marketing. This takes out the middle man of indirect marketing and allows our marketing team to personalize our clients' brand and promotions to consumers.



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