Credit Card Collector 3

Wells Fargo's Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind. It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk. Our Consumer Credit Solutions (CCS) Collections and Servicing team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts. Start off the new year with a great new career! This position has GREAT CAREER ADVANCEMENT OPPORTUNITIES!!! Collector 2 (1+ year of collections required) Collector 3 (3+ years of collections required). We will consider collections experience based on applicant meeting required qualifications on job postings. Progressive development to include Collector I, Collector II, Collector III, Team Lead, Supervisor, Manager. Consumer Credit Card Collections is seeking candidates who have excellent problem solving and communication skills to work as Collection Representatives. We offer: Salary - Highly Competitive Salary! 15% shift differential if you work 2nd shift! Monthly incentive - Earn additional compensation through our monthly incentive program! 401k - 6% company match! PTO - New team members 18 days paid time off PLUS 8 paid Holidays! SHARE Team Member Referral Program -Refer an external candidate that turns in to a full-time team member (30 or more hours) and receive a $1000 referral bonus!! Tuition Reimbursement Opportunity! Medical, Dental, Vision Paid Parental Leave Paid Critical Caregiving Leave Free Parking, Cell Phone Discounts The working environment is professional, fun, and energized with a casual dress code Additionally, you will be working in a call center which requires a very structured work day. As part of this role your calls will be monitored for quality and accuracy. The position is located in BEAVERTON, OR A PRE-EMPLOYMENT ASSESSMENT IS REQUIRED FOR THIS POSITION. AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS Once your application is received, Wells Fargo will make initial contact with you via e-mail. Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile. If your contact information has changed, please update prior to applying to this position. Duties include: Uses auto-dial system to initiate customer contact and determine reason for delinquency. Evaluates customers' financial situations and negotiates terms of repayment to bring account current. Maintains quality and accuracy for compliance. May be responsible for skip tracing and/or collateral analysis. Refers more complex issues to higher level Collections staff. _ Start date: January 3, 2017 _ Paid training is provided. 5 1/2 Weeks of training MON-FRI 8AM-5PM. UPON COMPLETION OF TRAINING you must be able to work a 40 hour work week. Business Need Schedule: 1) Off Friday/Sat: Sunday 7a-3:30p, M-Thur, 11a-8:00p 15% shift diff from 4p-8p. 2) Off Sunday/Monday - Tue-Thur: 11a-8p 15% shif

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