Sales Lead


Requisition Number
16-0722
Title
Sales Lead
Organization/Store
BEAVERTON
Location
OR - BEAVERTON
City
Beaverton
State
OR
Work Hours
Full-time hourly (30+ hrs/wk)
Description
Are you looking to start your career? Or are you are looking to stay busy while earning a little extra dough? Well if you answered yes to either of these questions and you have a hankering for helping people you may want to consider a job in your local
Orchard Supply Hardware store.
Orchard Supply Hardware has deep roots in California. Founded in 1931 as a farmer s cooperative in San Jose, California, Orchard has grown to be California s large hardware store. We wouldn't have been around this long had it not been for the hard-working,
enthusiastic, and entrepreneurial individuals that made working at Orchard their career.
Sales Lead:
As the title suggests, the Sales Lead literally is the leader of one of the store's departments. The Sales Lead will perform all the necessary duties to accurately, efficiently, and professionally manage his/her assigned area of responsibility. The Sales Lead
personally demonstrates and clearly communicates performance and customer service standards and expectations to all associates and evaluates the execution of that performance. The Sales Lead acts as a leader in the store and is a critical member of the store
management team.
The ideal candidate enjoys interacting with people, can work under pressure, and most importantly has a positive can-do attitude.
Job Responsibilities:
Fulfill key carrier duties
Maintain appropriate presentation of product to company guidelines
Demonstrate and teach Legendary Customer Service
Handle customer questions or problems as they arise with urgency and professionalism.
Maintain store security, safety and presentation
Supervise associates and manage store talent
Assist with associate selection, supervision, reviews, corrective action, and counseling
Supervise and train associates in your department and create daily work assignments
Communicate and ensure compliance with all company-driven programs, initiatives, and directives.
Other duties and leadership responsibilities as assigned
Requirements
Job Requirements:
High school graduate or GED
Must be 18 years of age or older
Great customer service skills and a positive demeanor
Previous retail experience as a Sales Lead and leading/managing others
Ability to prioritize and manage time effectively
Ability to work in stressful situations with the public, co-workers and management
Change Management skills
Strong organizational and team skills
Ability to supervise and oversee a team
Demonstrate that they can quickly build trusting relationships
Ability to coach and develop talent
Excellent communication skills; verbal, written, listening
Must demonstrate initiative and have a positive "can-do" attitude
Excellent analytical and problem solving skills
Requires knowledge of the organization, products, and/or services
Reliable, flexible and dependable attendance suitable to meet customer and business needs
Professional approach ability to work harmoniously and productively in a team environment


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