We are hiring Telephonic Triage Registered Nurses (RN) to triage incoming and outgoing customer service programs. The Telephonic Triage Registered Nurses (RN) will assess the caller s needs and symptoms, provide appropriate clinical and administrative advice, and follow appropriate clinical protocols to assist the caller s needs.
Applies professional skills and knowledge of established concepts, principles, and practice to provide telephonic nursing services including, but not limited to, health information, health education, healthcare assessment and triage.
Conducts thorough and sound nursing assessments of caller s presenting symptoms.
Develops, implements, and evaluates a plan of care for each caller s presenting symptoms.
Applies nursing process to identify and prioritize healthcare triage interventions that are appropriate and accurate, effective and reduces the risk of adverse outcomes.
Follows policy to document call inquiries.
Answers calls in a timely manner.
Maintains confidentiality of all caller and personnel issues.
Interacts with callers and other staff in a polite and courteous manner.
Documents all call inquiries according to policy and procedure.
Manages multiple priorities by listening, assessing, speaking and transcribing patient information in computer.
Other Telephonic Triage Registered Nurses (RN) duties as assigned.
Must have excellent written, verbal telephone and interpersonal communication skills.
Must have excellent critical thinking skills.
Basic computer skills.
At least one year of Register Nurse experience preferred
Current Registered Nurse License for the state in which the nurse practices.
Full command, verbal and written, of the English language.
Current Health Certificate (if applicable).
Current PPD or Chest X-Ray.
Successful completion of Maxim background screening and hiring process.
Successful completion of screening tests for the clinical specialty area(s) in which the RN practices; with a score of 80% or greater.
At Maxim Healthcare Services, we firmly believe that our caregivers are the heartbeat of our organization and we are happy to offer them the following benefits:
Competitive Pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Continuous professional and clinical training
Awards and recognition programs
Benefit eligibility is dependent on employment status.
Maxim Healthcare Services is a leading provider of home healthcare, medical-related staffing, travel nursing, and population health and wellness services across the United States. Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry.
Maxim Healthcare Services, Inc. is an Affirmative Action/Equal Opportunity Employer
Recruiter's Name:Teresa Buklis
Compensation and Benefits
$0.00 - $0.00 / hour
Associated topics: care, domiciliary, hospice, maternal, nurse rn, recovery, registed, rn registered nurse, tcu, transitionalRef:2501012360721559252