Phlebotomist - OR

Support the laboratory function of providing diagnostic information for use in patient care by ensuring proper collection and processing of laboratory specimens. Perform or assist with special procedures; mentor/orient students and new employees; ensure workflow meets service delivery needs. Respond effectively to member, clinicians, nursing staff and other department needs. Essential Responsibilities: - Perform order entry, specimen collection, and processing according to work instructions (WI), clarify clinician orders; obtain pertinent patient information; accurately identify patients; determine specimen requirements and collect patient sample using appropriate process of venipuncture or capillary collection based on patient age and/or condition. - Assure completeness and accuracy of specimen labeling. - Obtain and enter appropriate patient or specimen information into laboratory computer system. - Provide good customer service to all members. - Prioritize workload according to urgency of request; coordinate activities of the phlebotomy and laboratory service/technical assistant workgroups to meet operational service needs. - Act as resource for medical or laboratory staff. - Provide information and facilitate specimen or order problem investigation and resolution. - Using appropriate resources make decisions as required for sample collection and patient processing. - Facilitate communication between phlebotomists and laboratory service/technical assistants in problem solving and member assistance, triaging to supervisor as needed. - Provide instructions to physicians, nursing staff, and patients in proper specimen collection, answering related questions accurately. - Evaluate, process, and coordinate specimens for testing and/or shipping by following applicable WI. - Centrifuge, aliquot, separate, refrigerate, freeze, or handle specimens as required to maintain specimen integrity. - Consult computer information for special handling instructions, referring questions to client services or technical specialist(s) for additional handling or shipping instructions when indicated. Complete appropriate forms as applicable. - Use laboratory computer system to obtain patient demographics, perform order entry, enter pertinent clinical information, generate barcode labels, and ensure tracking of each test ordered and each specimen collected and/or received. - Use laboratory information computer system to track specimens. - Perform all duties required of laboratory service/technical assistant. - Assist clinician or pathologists with bone marrow collection and processing. - Perform isolation procedures, bacterial, acid-fast, and fungal blood cultures, blood smear preparation, microbiology set-up and code blue response as required and ordered by clinician - Remain current in new and revised work instructions and lab and organizational policies. - Assist supervisor, coordinator, or specialist in identifying and reporting any procedural discrepancies. - Complete annual requirements. - Provide input into development or revision of procedures to meet operational needs. - Support department workflow and records maintenance through accurate workload recording, quality assurance monitors, supply inventory, quality control checks, and records. Qualifications: Basic Qualifications: Experience - Completion of an Accredited Phlebotomy Program which includes successful completion of an experience practicum OR minimum eighteen (18) months of phlebotomy experience within the previous five (5) years in a multi-patient clinical laboratory. Education - High school diploma or equivalent. License, Certification, Registration - N/A Additional Requirements: - Demonstrated customer-focused service skills. - Demonstrated understanding of basic phlebotomy principles and techniques. - Detail oriented, able to handle multiple tasks in a limited time frame. - Able to produce high quantity/quality of work, problem solve, exercise good judgment. - Adaptable. - Able to bend, stoop, reach and lift minimum of 10 pounds. - Demonstrated written and verbal communication skills with command of the English language. - Demonstrated interpersonal skills, teamwork. - Working knowledge of keyboard/data entry. Preferred Qualifications: - Four (4) years of phlebotomy experience in a multi-patient laboratory setting including geriatric, pediatrics, inpatient and/or difficult phlebotomy draws - National Phlebotomy certification. - Thorough understanding of phlebotomy principles and techniques and phlebotomy equipment. - Thorough understanding of sample collection requirements. - Knowledge of Medical Terminology. - Written and verbal communication skills. - Demonstrated excellence in interpersonal skills, teamwork, independent worker. - Leadership skills.
COMPANY Kaiser Permanente
TITLE Phlebotomist - OR
LOCATION Beaverton, OR
REQNUMBER 542735


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