VS - Member Services Associate

Position Summary:
The purpose of this position is to provide consistent quality service, accurate information regarding all areas of club operations, and to monitor Member Services Desk policies and procedure. This is a part-time position. Flexibility is essential and we are searching for individuals who can be available for early morning opening shifts, evening closing shifts and weekends.
Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures.
Excellent phone skills; ability to handle intermittent heavy phones.
Efficient, well-organized, able to handle a variety of duties simultaneously.
Strong background in problem solving, selling and quality service skills.
Previous customer service experience.
Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure.
Ability to work in a multi-faceted organization.
Professional image through dress, posture and poise.
Assertive with outgoing personality.
High School Diploma or equivalent skills gained through experience.
Current C.P.R. and First Aid certifications preferred
Attributes for Success:
Excellent customer services skills
Energy, enthusiasm and positivity
Great communication and organizational skills
Honesty and professional integrity
We look forward to hearing from you!
Please no phone calls or walk-ins.

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