A Customer Service Sales Specialist (Real Estate) is a real estate agent who advises clients throughout the process of purchasing and selling property. Clients can get overwhelmed during a real estate transaction as the process is both complicated and emotional. Customer Service Sales Specialists help these clients through offering advice, representing them during negotiations and drawing up contract terms that serve the client's best interest. As a Customer Service Sales Specialist, you must have exemplary interpersonal and customer service skills and be able to communicate promptly with a large roster of clients.
- Walk clients through every step of a real estate transaction whether buying or selling a home
- Understand what makes a home sell quickly and for great value and pass that information on to clients
- Study real estate trends and understand home values and how to price a home reasonably
- Network with potential clients and advertise your Customer Service Sales Specialist services to the community
- Listen to your clients' needs and show them homes that fit their criteria
- Mediate during mutual acceptance offers and contract negotiations to make sure your client's concerns are being heard
About John L. Scott
Since our founding 80 years ago, John L. Scott puts extra care into listening to our clients and focusing on the best way to meet their needs. We are at the forefront of creating innovative marketing programs and strategies to help our Brokers get homes sold quickly. With over 100 offices and 2,600 agents throughout the Pacific Northwest, we are one of the largest regional real estate companies in the nation.
Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public.
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