Administrative Assistant

Fonda Franciscone

11208 SW Bel Aire Lane, Beaverton, OR 97008 – H: 503-268-1709 – C: 503-702-0864 – fondarich@comcast.net

 

 - - - - - - - - - - Professional Summary - - - - - - - - - -

Administrative Assistant with experience in many business environments; corporate, non-profit and the medical field. Administrative experience includes correspondence, phones, insurance billing, collections, payroll processing, data management including, but not limited to, implementation of various software programs, strong/accurate data entry skills, training of staff, generation and analysis of management reports.

 

- - - - - - - - - - Skills - - - - - - - - - -

Database management Billing and collection procedures expert 45-50 WPM typing speed Clear communication skills 

Records management professional Accurate and detailed Hiring and recruitment knowledge Team leadership

Travel administration Appointment setting Flexible

 

- - - - - - - - - - Work History - - - - - - - - - -

Girl Scouts of Oregon and Southwest Washington                                                                      Portland, OR

Volunteer Support Administrative Assistant                                                                                   08/2013 to Current

  • Manage multiple platform customer management systems to create, manage, track, and confirm all aspect of the registration process for volunteer training opportunities.
  • Design all administrative functions, practices of multiple databases including reporting, receipting, and managing document storage.
  • Serve as team expert in multiple databases.
  • Create an excellent customer experience to both internal and external customers, responds appropriately and effectively problem-solves customer inquiries and issues.
  • Support customers with questions about volunteer training, annual meeting, adult volunteer awards and/or resources provided by organization.
  • Coordinate travel arrangements, including airfare, car rental and hotel reservations, for traveling team members.

  Database Manager                                                                                                                             10/2008 – 08/2013

  • Implemented and managed multiple databases. 
  • Supervised data entry staff.
  • Outlined the appropriate process and procedures necessary to ensure data integrity.
  • Produced monthly reports using database report functions and advanced Excel spreadsheet functions.
  • Monitored program effectiveness.
  • Screened applicant resumes, preformed both phone and in-person interviews, made hiring decisions.

  Events Registrar / Administrative Assistant                                                                    04/2007 – 10/2008

  • Entered registrations into databases in a timely and accurate manner.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Outlined the process and procedures for event registrar position.
  • Implemented and enforced on-time registration policy.
  • Invoiced members when necessary.
  • Back-up support for site Registrar and Membership Registrar.

 

- - - - - - - - - - Education - - - - - - - - - -

 Business Administration courses                     Linfield College                   McMinnville, OR

General courses                                                  Bethel College                     Mishawaka, IN

 

- - - - - - - - - - References - - - - - - - - - -

 Provided upon request

  • ID#: 95706
  • Location: Beaverton, OR , 97008

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